1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and other contact details when you fill out forms on our website or contact us.
• Technical Information: IP address, browser type, operating system, referring URLs, device information, and other technical data collected through cookies and similar technologies.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and other analytical data.
• Customer Service Information: Records of your communications with our support team, including emails, chat logs, and phone call recordings (where applicable).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To send you marketing communications (with your consent)
• To detect, prevent, and address technical issues and security vulnerabilities
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer support).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• With Your Consent: For any other purpose disclosed to you with your permission.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain circumstances.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to processing of your personal data.
• Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (where applicable)

You can control cookies through your browser settings, but disabling cookies may affect certain website features.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Horizon Computers
1/184 SECTOR 1, VIKAS NAGAR, LUCKNOW-226022, UTTAR PRADESH
Email: support@horizoncomputers.in
Phone: +915223139780